v3.4
- Release Date: 9/30/2024
Updates
- Feature: Opens up accessibility to Quality Enrichments.
- Feature: Extends reporting visibility.
- Bug Fix: Display only enabled languages on language drop-down.
- Bug Fix: Email errors now correctly propagate to the end user.
v3.3
- Release Date: 8/1/2024
Updates
- Bug Fix: Fix email translation when Email object contains similarly named fields (ie when ChatLingual app is installed).
- Bug Fix: Additional translation fixes for instances where older email messages are included in agent’s message chain.
- Bug Fix: Fix inbound email flow when translations provide no or less than expected results.
- Bug Fix: Fix email draft message sorting.
v3.2
- Release Date: 7/5/2024
Updates
- Bug Fix: Backend responses containing additional “Enrichment” information can now be parsed properly.
- Bug Fix: Email component RefId’s should now be respected in email chains.
- Bug Fix: Inbound and outbound emails now attempt to parse out old content before attempting translations.
- Feature: Email now fully supports lighting enabled threading for both subject and body tokens.
- Feature: Enrichments now add a Source Language on their parent object if the field exists and isn’t already populated.
v3.1
Updates
- Bug Fix: Email reloading on agent send now works as intended.
- Feature: Adds Auto Translate Enrichment flag to Translation Setting custom metadata field.
- Feature: Adds the functionality to translate when Enriched Record is loaded if new metadata field is flagged true.
- Feature: Updates Enriched Record, Email, Interpreter component display/copy.
v3.0(Major Release)
Updates
- Feature: Adds ability to communicate with new cxconnect.ai servers.
- Feature: Adds Enriched Record components to facilitate easier creation and display of object field translations (ie: Case).
- Feature: Adds functionality to Translation Rules to provide easier management of object field translations. Many fields to many languages without the need to extend the Base object.
- Feature: Removes unneeded Custom Metadata values from Translation Engine Config.
- Feature: Adds new Translate: Email Controller component.
- Feature: Removes custom email composer in favor of utilizing native Lightning composer.