> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cxconnect.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Workbench

> The Workbench is where you compose, enrich, and translate messages. You can create multiple workbenches, name them as needed, and configure each with the available features.

# Workbench

## How to Create a Workbench

1. **Log in** to [**Studio**](https://studio.cxconnect.ai/).
2. From the sidebar, select **Workbench**.

   <img src="https://mintcdn.com/cxconnectai/PHaIsb8Dfl0XiTkw/howtoaddworkbench.gif?s=a4ea7471f70f7e37e82858aba3a74820" width="700" alt="Resized animation" title={true} data-path="howtoaddworkbench.gif" />

## Features

### 1. Quality Enrichments

Enhance the clarity and accuracy of your **message** before translation. Applying these enrichments to the original draft ensures better input and, in turn, higher-quality output.

* **Syntax**
* **Grammar**
* **Clarity**
* **Spelling**

<img src="https://mintcdn.com/cxconnectai/yNfVmM2YFZ2Fo6cr/qualityenrichments.png?fit=max&auto=format&n=yNfVmM2YFZ2Fo6cr&q=85&s=6af4481b873019d75c0be34216e89446" width="450" alt="Resized animation" title={true} className="mx-auto" data-path="qualityenrichments.png" />

**How to use:**

1. Click the **ellipsis (···)** next to the **AI button** to configure enrichment settings.
2. After composing your **message**, click the **AI button** to apply them.

   <img src="https://mintcdn.com/cxconnectai/wf-z5wQWmCKixVlx/howtoqualityenrichment.gif?s=08e94461eea68ac85fe82ff79263c234" width="700" alt="Resized animation" title={true} data-path="howtoqualityenrichment.gif" />

**Examples:**

**Syntax, Grammar**

* **Input:**\
  I dont see the prlem with yor order. Please explin what is happning.
* **Output:**\
  I don't see the problem with your order. Please explain what is happening.

**Clarity, Spelling**

* **Input:**\
  My dog ran away and now missing. House is empty. Why and where is my dog. I'm looking. Not able to find.
* **Output:**\
  My dog has gone missing. I'm looking for him, but I can't find him. He ran away from home and now the house feels empty. I don't know why he left or where he went.

### 2. AI Enrichments

Refine the **style and structure** of your **message** to ensure a polished, consistent tone.

* **Conversation Tone**
  * Manages **formal vs. informal pronouns** in languages that distinguish them.
  * Maintains a **consistent tone**, regardless of agent writing style.
* **Shorten**
  * Adjust the length of drafted **messages**
  * Useful for refining **messages** pasted from other sources (e.g., knowledge bases) that may be too long or overly formal.

<img src="https://mintcdn.com/cxconnectai/wf-z5wQWmCKixVlx/aienrichments.png?fit=max&auto=format&n=wf-z5wQWmCKixVlx&q=85&s=26667c3ae49c5bf3545de41facb9e2e9" width="450" alt="Resized animation" title={true} className="mx-auto" data-path="aienrichments.png" />

**How to use:**

1. Click the **ellipsis (···)** next to the **AI button** to configure AI enrichment settings.
2. After composing your **message**, click the **AI button** to apply them.

   <img src="https://mintcdn.com/cxconnectai/wf-z5wQWmCKixVlx/howtoaienrichment.gif?s=3fabadc7d5f2f3893094a26fdba3d04b" width="700" alt="Resized animation" title={true} data-path="howtoaienrichment.gif" />

**Examples:**

**Friendly Tone**

* **Input:**\
  Yeah? What do you want?
* **Output:**\
  Hey there! What can I do for you?

**Shorten**

* **Input:**\
  Custom phrases allow users to control how specific words or phrases are translated.
* **Output:**\
  Custom phrases let users control translations of specific words or phrases.

## Translating Your Message

Once you’re satisfied with your composed **message**:

1. Select one or more **target languages**, then click **Submit** to translate.
2. Open the **right-hand pane** by clicking the **Drawer Toggle**
3. From this pane, you can view the following details of the translated message *(each can be turned off if needed)*:
   * **Sentiment**
   * **Translation**
   * **Category**
   * **Moderation**
4. To view translations side by side with your composer, click the **Pin button** from the translation view.

   <img src="https://mintcdn.com/cxconnectai/wf-z5wQWmCKixVlx/Translatingyourmessage.gif?s=a2f8d5b2cab1c1153980fa5667a356e1" width="700" alt="Resized animation" title={true} data-path="Translatingyourmessage.gif" />

If you need additional assistance or have questions, feel free to reach out to us at [**help@cxconnect.ai**](mailto:help@cxconnect.ai)
